What does that mean & how?
Connect: Listen, learn, identify & recognize talent.
Assist: Inspire, motivate, provide feedback, encourage ownership.
Empower: Encourage, invest, shield, promote culture & innovation.
Challenge: Optimize, automate, sustain & progress.
You’ve got to start with the customer experience and work backwards to the technology.
You can’t start with the technology and try to figure out where you’re going to sell
— Steve Jobs